iStudent Complaints remains open for business throughout New Zealand.  

What does this mean? 

  • iStudent Complaints remains open 
  • You can continue to get in touch with our team as usual – by phone, email and using our online forms 
  • All planned mediations and adjudications will proceed.   


The iStudent Complaints team will be in touch if you have a face to face event scheduled in Auckland over the coming days. At Alert Level 2 we can arrange a face to face meeting if necessary public health requirements can be achieved, or we can also make videoconference or online meeting arrangements. 

How can I get in touch? 

You can continue to get in touch with us by phone (0800 00 66 75), by email ( and using our online forms

If you do have any questions, please get in touch.