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Technical issues 

The recent worldwide Microsoft issue is impacting our systems. 

Our phonelines remain open weekdays from 8.30am - 5pm so please get in touch with any urgent queries. For other correspondence, we’ll be back in touch as soon as we can. 

  • What's New
  • Case Studies
  • Thematic reviews
  • FAQs
  • Glossary
  • Education Providers
  • Publications
  • Helpful links

Publications

A compilation of annual reports, guides and other helpful resources.

  • Study Complaints | Ngā Amuamu Tauira Report 2026

    28 Sep 2026
    Publication (Annual Report)

    The 2026 Study Complaints | Ngā Amuamu Tauira Report is now available.

  • Study Complaints | Ngā Amuamu Tauira Report 2025

    30 Sep 2025
    Publication (Annual Report)

    The Study Complaints | Ngā Amuamu Tauira Report 2025 is now available.

  • Learner guide to complaints

    7 Aug 2025
    Publication (Annual Report)

    Most learners in Aotearoa New Zealand have a great experience throughout their studies, however sometimes issues can arise.

  • Study Complaints | Ngā Amuamu Tauira Report 2024

    26 Sep 2024
    Publication (Annual Report)

    The Study Complaints | Ngā Amuamu Tauira Report 2024 is now available.

  • iStudent Complaints Annual Report 2023

    28 Sep 2023
    Publication (Annual Report)

    iStudent Complaints' 2023 Annual Report is available to download as a PDF document.

  • iStudent Complaints Annual Report 2022

    26 Sep 2022
    Publication (Annual Report)

    iStudent Complaints' 2022 Annual Report is available to download as a PDF document.

  • iStudent Complaints Annual Report 2021

    29 Sep 2021
    Publication (Annual Report)

    iStudent Complaints' 2021 Annual Report is available to download as a PDF document.

  • iStudent Complaints Annual Report 2020

    30 Sep 2020
    Publication (Annual Report)

    iStudent Complaints' 2020 Annual Report is available to download as a PDF document. 

  • iStudent Complaints Annual Report 2019

    30 Sep 2019
    Publication (Annual Report)

    iStudent Complaints' 2019 Annual Report is available to download as a PDF document. 

  • iStudent Complaints Annual Report 2018

    27 Sep 2018
    Publication (Annual Report)

    iStudent Complaint's 2018 Annual Report is available to download as a PDF document. 

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