What does this mean? 

  • iStudent Complaints remains open 
  • You can continue to get in touch with our team as usual – by phone, email and using our online forms 
  • All planned mediations and adjudications will proceed.     


The iStudent Complaints team will be in touch if you have a face to face event scheduled in Wellington over the coming days. At Alert Level 2 we can arrange a face to face meeting if necessary public health requirements can be achieved, or we can also make videoconference or online meeting arrangements.

How can I get in touch? 

You can continue to get in touch with us by phone (0800 00 66 75), email (complaints@istudent.org.nz) or using our online form